When should I order?
For London same-day delivery, place your order before 3 pm and we will arrive by 8 pm. For next-day delivery to eligible Great Britain addresses beyond London, order before 3 pm. Scotland needs at least two days. You can order earlier for a later available date; the 3 pm cutoff applies only to those quickest options.
Where do you deliver?
Our own in-house drivers hand deliver in W12, W6, W4, SW13, SW11, SW6, SW1, W1, W14, W8, SW14, SW5, SW3, W2, W11, W5 and W13. We carefully box bouquets for eligible Great Britain addresses beyond London. Northern Ireland and the Republic of Ireland are outside our delivery area. Enter your full address and postcode once at checkout to confirm availability.
Do you deliver on Sundays?
Yes. Our own in-house drivers deliver by hand on Sundays in our eligible London postcodes. Order before 3 pm for same-day delivery by 8 pm, subject to availability. For a particular time, contact us before placing your order. Delivery dates outside London depend on the destination.
How much is delivery?
For one-time orders, London hand delivery is free on orders of £100 or more, otherwise £8.99. Great Britain courier delivery is £8.99. Final charges are confirmed at checkout.
Can I request a particular time?
Yes, please contact us before placing your order so we can discuss what is possible. Choose your requested delivery date in the cart. Standard checkout does not offer timed slots.
Can I write a different message for each bouquet?
Yes. Add each bouquet to your cart separately and write its complimentary handwritten card message on that bouquet’s product page. The message stays with that bouquet in your order.
Can I choose eucalyptus?
Yes. Choose Classic or Eucalyptus greenery and your rose colour on the product page, where current prices are displayed.
What arrives with the roses?
We include your handwritten message card, flower food and a care guide. Your roses arrive as a bouquet, beautifully wrapped and protected for their journey.
What if something is wrong?
Please contact us promptly with your order number so we can help. Photographs of the flowers and packaging can help us understand the issue. Your statutory rights are unaffected. See our terms and conditions.
Can I add a vase, chocolates or champagne?
We hope to offer extras later. They are not currently available.